• Reinforce and consolidate the relationship of trust and proximity of ANA GONÇALVES, INTERIOR DESIGNER with its Customers;
• Demonstrate transparency in the treatment of personal data carried out by ANA GONÇALVES, INTERIOR DESIGNER;
• Inform Customers of their rights, as holders of personal data, and how they can exercise them;
• Inform Customers about the Responsible of ANA GONÇALVES, INTERIOR DESIGNER from whom they can request the exercise of their rights, or clarify how their personal data is treated;
Scope of application
The protection of your personal data is a priority for ANA GONÇALVES, INTERIOR DESIGNER. We are committed to only processing your personal data that is strictly necessary to provide you with the best services, ensuring transparency in information and application of best practices in the field of security and protection of personal data.
Whenever your personal data is processed by contracted entities, ANA GONÇALVES, INTERIOR DESIGNER will require that these entities present the same level of guarantee of privacy and security in terms of personal data protection.
We want to deserve your trust and feel that your personal data is safe with us, as we will always be committed to protecting your privacy, taking, with great seriousness and commitment, our responsibilities regarding the protection of your personal data. Whenever you have any doubts about the processing of your personal data, we will be available to help you, through [e-mail] / [Form] / [Written Request].
In what situations do we process your personal data?
At ANA GONÇALVES, INTERIOR DESIGNER we process your personal data with your consent, when you make a purchase, when you hire a service or when you use our website. This treatment can be done orally, in writing or through our website.
For what purposes do we process your personal data?
ANA GONÇALVES, INTERIOR DESIGNER guarantees that your personal data are processed only for the purposes communicated to you in this consent, and are not used for any other purpose. Thus, we treat your personal data to guarantee the
quality of the service we provide and in order to better respond to your needs. Some examples of purposes for which we may use your personal data:
On what basis do we process your personal data?
These are the circumstances that allow us to process your personal data:
Your express consent, either in writing, or orally, for example, for direct marketing purposes, so that you can receive emails or SMS messages, from ANA GONÇALVES, INTERIOR DESIGNER.
The execution of a contract entered into with ANA GONÇALVES, INTERIOR DESIGNER, such as, for example, a contract for the purchase and sale of products or services purchased from ANA GONÇALVES, INTERIOR DESIGNER
Compliance with a legal obligation
Marketing within our business and activity
The legitimate interest of ANA GONÇALVES, INTERIOR DESIGNER, for example, arising from the collection of suggestions / complaints, for the purpose of improving the quality of the service provided.
How long do we keep your personal data?
We only keep your personal data for the period strictly necessary to fulfill the objectives identified above, within the legal limits. After the defined conservation period, ANA GONÇALVES, INTERIOR DESIGNER undertakes to eliminate, destroy or anonymize your personal data. In general, ANA GONÇALVES, INTERIOR DESIGNER keeps transaction data for a period of 10 years, this being the term defined by law, as well as the maximum reasonable useful life of our equipment.
To whom do we transmit your personal data?
Whenever necessary, ANA GONÇALVES, INTERIOR DESIGNER may transmit your personal data to third parties – ANA GONÇALVES, INTERIOR DESIGNER partner companies, for example, freight forwarding companies – only and exclusively for the purpose of performing a service you have contracted, such as delivery of a product at home. Your personal data can also be communicated, in compliance with the law, to State entities.
ANA GONÇALVES, INTERIOR DESIGNER uses, on its Websites, cookies to improve the performance and browsing experience of our users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly introduce same information. The placement of cookies not only helps websites to recognize the user’s device the next time they visit us, but it will also be essential for their operation. The cookies used by ANA GONÇALVES, INTERIOR DESIGNER, on all of its Websites, do not collect personal information that allows the user to be identified, saving only generic information, namely, the form and / or location of the user’s access and the way he uses the Websites . Cookies only retain information related to the User’s preferences.
How do we protect your personal data?
ANA GONÇALVES, INTERIOR DESIGNER has information security measures, administrative, technical, physical and procedures that guarantee the protection of your personal data, preventing its misuse, unauthorized access and disclosure, its loss, its undue or inadvertent alteration, or its unauthorized destruction. We assume, in terms of information security, the same commitment to continuous improvement by which we are guided in our daily activity.